PRIVACY POLICY
Welcome to mukhionline.com (operated by Mukhi Rudraksha). We respect your personal data and are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you browse our site or place an order.
How We Use Your Information
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Order Processing: Collecting delivery details, contact numbers, and billing addresses to fulfill your purchases seamlessly.
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Service Enhancement: Monitoring browsing interactions to optimize website layout, product security, and overall user experience.
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Communication: Keeping you updated on order statuses, tracking details, and support inquiries.
PRIVACY POLICY
At Mukhi Rudraksha (mukhionline.com), safeguarding your personal data and respecting your privacy is central to our divine trust. This policy explains how we collect, handle, and protect your information when you browse our site or purchase sacred items from us.
1. Information We Collect & Why
To provide a seamless shopping experience and maintain site security, we collect specific data:
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Device & Usage Data: Automatically gathered via cookies, log files, and analytics tags (e.g., IP address, browser version, time zone, products viewed).
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Purpose: Optimizes website loading, enhances site performance, and prevents security risks. Shared with our store engine, Shopify.
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Order & Payment Information: Collected directly when you place an order (e.g., name, shipping/billing address, phone number, email address, payment details).
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Purpose: Fulfills contracts, processes transactions via secure gateways (Razorpay / Shopify), dispatches shipments, and sends invoice/tracking confirmations.
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Customer Support Data: Information voluntarily shared when you contact us via email or WhatsApp to resolve inquiries.
2. Minors Policy
mukhionline.com is intended for individuals aged 18 and older. We do not intentionally collect personal data from minors. If you are a parent/guardian and believe your child has submitted personal details to us, please contact us immediately to request complete deletion.
3. Third-Party Data Sharing & Advertising
We share necessary information with trusted service providers to run our platform and comply with legal requirements:
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Platform & Processing: We use Shopify to host our online store and Razorpay for secure payment processing.
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Analytics: We utilize Google Analytics to understand user interactions. You can opt out via the Google Analytics Opt-out Tool.
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Targeted Marketing: We may partner with advertising networks (including Shopify Audiences and Google) to present relevant products. You can manage your ad preferences via:
4. Cookies & Personalization
Cookies are small files stored on your device that remember your site preferences (such as regional settings and cart contents) so you do not need to re-enter details on subsequent visits. You can control cookie preferences directly through your web browser settings.